This Privacy Policy explains how 678bte collects, uses, stores, shares, and protects the personal information of players and visitors on the 678bte platform. Your privacy is important to us. We encourage you to read this document in full so that you understand your rights and our obligations with respect to your personal data.
678bte ("we", "us", "our", or "the Platform") is committed to protecting the privacy and personal data of every player and visitor who interacts with the platform. This Privacy Policy sets out the categories of personal data we collect, the purposes for which we process it, the parties with whom it may be shared, the security measures we apply, and the rights available to you as a data subject.
This policy should be read alongside the 678bte Terms & Conditions, which govern your overall use of the platform. Capitalised terms used in this policy that are not defined here have the meanings assigned to them in the Terms & Conditions.
678bte operates primarily for adult players located in Bangladesh. All personal data processing described in this policy relates to the collection and use of data in connection with the provision of online casino and sports betting services to Bangladeshi residents aged 18 and above.
678bte collects personal data across several categories depending on your relationship with the platform and the services you use. The following table summarises the main categories of personal data we may hold about you:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender, National ID number, passport number | Registration and KYC verification |
| Contact Data | Email address, mobile number, residential address (district, city, division) | Registration and account updates |
| Financial Data | bKash wallet number, Nagad number, Rocket number, Upay number, bank account details, transaction history | Deposits, withdrawals, and payment verification |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, time zone (BST, UTC+6) | Platform access and session management |
| Usage Data | Pages visited, games played, bets placed, session duration, click paths, search queries within the platform | Ongoing platform use |
| Communications Data | Support ticket content, live chat transcripts, email correspondence with our team | Customer support interactions |
| Verification Documents | Copies of National ID card, passport, driving licence, utility bills, payment method screenshots | KYC and AML compliance checks |
| Marketing Preferences | Opted-in promotional channels, bonus claim history, communication frequency preferences | Promotional opt-ins and account settings |
The majority of personal data we hold is provided directly by you during the following interactions with 678bte:
When you access the 678bte platform — whether via a web browser on a mobile device in Dhaka, Chittagong, Sylhet, or anywhere else in Bangladesh — we automatically collect certain technical and usage data. This includes your IP address, the type of device and browser you are using, the pages you visit, the time and duration of your sessions, and in-platform actions such as game launches and bet placements. This data is collected using server logs, cookies, and similar tracking technologies, as described in Section 7 of this policy.
We may receive personal data about you from third parties in specific circumstances, including:
678bte uses the personal data it holds for the following purposes. We process your data only where we have a legitimate legal basis for doing so, as described in Section 5.
We use your identity and contact data to create and maintain your 678bte account, verify your identity, process your login, and communicate account-related information such as transaction confirmations, security alerts, and account status notifications.
Your financial data is used to process deposits from and withdrawals to your registered payment methods — including bKash, Nagad, Rocket, and Upay wallets — and to verify that payment methods are legitimately owned by the account holder. All payment data is transmitted over encrypted channels and is not stored in plain text on our servers.
We process identity and verification document data to comply with our Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations. This includes verifying that account holders are aged 18 or above, confirming the legitimacy of payment methods, and screening accounts against sanctions and fraud databases. Compliance processing is mandatory and cannot be opted out of.
Technical and usage data — including IP addresses, device fingerprints, and behavioural patterns — is analysed to detect and prevent fraudulent activity, duplicate account creation, bonus abuse, unauthorised access, and other security threats. Where a security risk is identified, we may suspend the affected account pending investigation.
Communications data from support tickets and live chat transcripts is used to respond to and resolve your enquiries, process complaints, and improve the quality of our support services. Support records are retained for audit and quality assurance purposes.
Where you have opted in to receive marketing communications, we use your contact and usage data to send you relevant promotional offers, bonus notifications, and platform updates. You may withdraw your marketing consent at any time by contacting [email protected] or by updating your communication preferences within your account settings. Withdrawal of marketing consent does not affect the processing of your data for other purposes such as account management or compliance.
Aggregated and anonymised usage data is analysed to improve the design, performance, and content of the 678bte platform, including game selection, mobile responsiveness, payment flow efficiency, and customer support quality. This processing does not identify you as an individual.
678bte relies on the following legal bases when processing your personal data:
678bte shares personal data with carefully selected third-party service providers who assist in the operation of the platform. These providers act as data processors and are contractually bound to process personal data only on our instructions and to maintain appropriate security standards. Categories of service providers include payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), identity verification services, fraud detection providers, cloud hosting and infrastructure providers, and customer support platform providers.
When you play games on 678bte, limited gameplay data may be shared with the game studio providing the relevant game — for example, Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, or Microgaming — for the purposes of game operation, dispute resolution, and audit compliance. Game providers do not receive your full personal profile; they receive only the data necessary for game operation.
We may disclose your personal data to law enforcement agencies, regulatory bodies, or other competent authorities where we are legally required to do so, or where disclosure is necessary to protect the safety of users, prevent fraud, or fulfil our AML obligations. Such disclosures are made on a case-by-case basis and only to the extent required by the applicable legal obligation.
678bte does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Data sharing is limited to the operational and compliance purposes described in this section.
Cookies are small text files placed on your device when you visit a website. 678bte uses cookies and similar technologies — including local storage objects and session tokens — to operate the platform, maintain your login session, remember your preferences, and analyse platform usage.
You can manage or disable cookies through your browser settings. Please be aware that disabling strictly necessary cookies will prevent you from logging in to your 678bte account and using core platform features. Disabling analytics or functional cookies will not prevent access to the platform but may affect your personalised experience.
678bte implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
While 678bte takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, 678bte will notify affected players as promptly as practicable, in accordance with applicable data protection obligations.
678bte retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal or regulatory obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | AML and regulatory compliance |
| Financial transaction records | 7 years from transaction date | Financial record-keeping requirements |
| KYC verification documents | Duration of account + 5 years after closure | AML compliance and dispute resolution |
| Customer support records | 3 years from last interaction | Quality assurance and dispute resolution |
| Technical and usage data | 13 months from collection | Analytics and fraud detection |
| Marketing preference data | Until consent is withdrawn | Consent-based processing |
Once the applicable retention period has expired, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.
As a data subject, you have the following rights with respect to your personal data held by 678bte. To exercise any of these rights, please contact us at [email protected] with the subject line "Privacy Request", clearly stating the right you wish to exercise and the specific data concerned. We will respond within 30 days of receiving a verifiable request.
The 678bte platform is strictly for adults aged 18 years and above. 678bte does not knowingly collect, process, or store personal data from individuals under the age of 18. Registration requires confirmation of age, and 678bte applies KYC verification to detect and remove underage accounts. 18+ only.
If you believe that a person under the age of 18 has registered an account on 678bte or has had their personal data collected by the platform, please notify us immediately at [email protected]. Upon confirmation, we will promptly delete the account and all associated personal data, and any funds held in the account will be returned to the originating payment method.
The 678bte platform may contain references to third-party services, including payment providers such as bKash and Nagad, and game studios such as Pragmatic Play and Evolution Gaming. When you interact with a third-party service — for example, initiating a bKash payment — you are directed to that provider's own platform, which is governed by its own privacy policy and data practices. 678bte is not responsible for the privacy practices of third-party services and encourages you to review their respective privacy policies before providing personal data.
678bte reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered account holders via their registered email address and/or via an in-platform notification at least seven (7) days before the changes take effect. The "Last updated" date at the top of this page reflects the date of the most recent revision.
We encourage you to review this Privacy Policy periodically. Continued use of the 678bte platform after the effective date of any update constitutes your acknowledgement of the revised policy. If you do not agree with any changes to this policy, you must stop using the platform and contact us to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 678bte processes your personal data, please contact our privacy team using the details below. All privacy-related communications must be submitted in English.
Beyond the formal policy language, these are the practical privacy standards 678bte applies every day on behalf of players across Bangladesh.
Every data exchange between your device and the 678bte platform is protected by 256-bit SSL/TLS encryption — the same standard used by major banks. Whether you are depositing via bKash in Dhaka or checking your balance in Chittagong, your data travels securely.
678bte does not sell, rent, or trade your personal information to any third party for commercial purposes. Your data is used exclusively to operate your account, process payments, meet compliance obligations, and — where you have consented — send you relevant promotional offers.
Identity verification at 678bte is carried out only to the extent required for age confirmation, payment verification, and AML compliance. Documents submitted for KYC are stored securely, accessed only by authorised compliance staff, and never shared with third parties beyond regulated verification service providers.
Promotional communications from 678bte are sent only to players who have actively opted in. You can withdraw your marketing consent at any time — no waiting period, no re-confirmation hoops. Simply email [email protected] or update your preferences in your account settings, and we will stop marketing communications promptly.
678bte does not hold your data indefinitely. Retention periods are defined by purpose — transaction records are kept for seven years to meet financial compliance requirements, while analytics data is purged after thirteen months. When data is no longer needed, it is securely deleted or anonymised.
Access requests, rectification requests, erasure requests, and all other privacy rights submissions are handled within 30 days of receipt. 678bte's privacy team operates around the clock and treats data rights requests with the same urgency as account and payment support tickets.
If you have any questions about how 678bte handles your personal information, or if you would like to exercise any of your privacy rights, our support team is available 24/7. You can also explore our FAQ for quick answers, review our full Terms & Conditions, or visit our Responsible Gaming page. 18+ only. Please gamble responsibly.